Patients & Visitors

Facilities & Services

In addition to outstanding medical outcomes, we are equally committed to providing five-star service to our patients. Comfort and convenience are fundamentals of your experience at Rashid Hospital.

Patient Portal Service

Your medical history is now at your fingertips. Our Patient Portal provides quick and easy access for our patients to retrieve their medical records, view hospital visit history, review medicinal information, review procedures, schedule appointments and soon you will be able to communicate directly with your physician via email.


Five-Star Service

Our facility was designed to make you feel as though you are visiting a five-star hotel. With Starbucks coffee and gourmet dining on-site, valet parking, free Wi-Fi and marble throughout the hospital, your experience at Rashid Hospitalwill be enjoyable.

Language Services

Our physicians and reception staff are bilingual, meeting your needs for English and Arabic translation. You may request an English-Arabic interpreter to accompany you during your appointment.

GetWell Network

GetWellNetwork, Inc.® powers patient experience. Our solution, The Patient’s Platform, helps leading health care systems create connections with patients in any setting, deliver insights to clinicians in real time, and transform care through an evidence-based model for patient engagement. Our open technology integrates with electronic health record and IT applications to extend the value of existing investments and expand the possibilities of care. With more than 50 million patient interactions per year, we drive performance improvement, positive outcomes and patient loyalty.


Patient Rooms

Rashid Hospitalhas different types of in-patient suites for maximum patient comfort. All rooms feature flat-screen televisions, toiletries and other five-star amenities.


We have a pharmacy on the ground level of the Clinic reception to add to the convenience of your post-appointment care.

Complimentary Wi-Fi

All patients and guests enjoy complimentary Wi-Fi throughout the Clinic and Hospital during their visit.


The Hummingbird Café is an executive-style dining lounge on the ground level of the Hospital which features international cuisine. You may also enjoy Starbucks coffee and a variety of baked goods at Deli Marche in the Clinic reception next to the Pharmacy.

Prayer Rooms

Prayer rooms are located throughout Rashid Hospitalfor the convenience of our patients.

Parking and Valet

We offer complimentary valet to all patients and visitors, as well as self-park options around the hospital and in the underground parking garage at no cost.

Reception Assistance & Services for Disabled Patients

Our guest services officers at the Clinic and Hospital reception desks will guide you to your appointment and escort our guests with disabilities and special needs.